Shipping & Returns

National

Most orders will be dispatched same day however we allow up to 5 working days for delivery.

Orders over £200 are eligible for free shipping.

Once your order has been dispatched, you will receive an email confirming this, with tracking details when you have requested for the order to be tracked.

Refunds

Please fill out the returns form included in your parcel and send back to us at the stated address.

The item should be in its original condition, unworn, unwashed and with all original tags attached.

Please state your order number on the return.

Returns must be sent back within 21 days of ordering.

Exchange & Credit Notes

The item should be in its original condition, unworn, unwashed and with all original tags attached.

Please state your order number on the return.

Returns must be sent back within 21 days of ordering.

All items to be exchanged must be returned within 21 days of ordering. Once we have received the item, please allow another 5 business days for your exchanged to be processed and dispatched.

Should the item you were after not be available, you will be notified via email and the necessary steps will be taken to issue you with a credit note or refund if you are eligible.

International

European orders are sent tracked at a flat rate of £15.

All orders outside of the EU are sent at a flat rate of £20.

Depending on your location, international shipments arrive in approximately 2-5 business days from dispatch date.

International Taxes & Duties

Please be aware that if you are purchasing online from outside of the EU you may be charged customs duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.

By Rory is not responsible for any duties and taxes which may be applied by customs in the country where delivery is made.

By Rory will not refund customers who reject packages upon arrival for failure to pay duty fees.

For further information, we recommend contacting your local customs office.

Refunds

Please fill out the returns form included in your parcel and send back to us at the stated address.

The item should be in its original condition, unworn, unwashed and with all original tags attached.

Please state your order number on the return.

Returns must be sent back within 21 days of ordering

Exchange & Credit Notes

We do not offer exchanges for International orders.

We can only issue credit notes to the value of the goods purchased.

For more information contact info@byrory.com

Instagram @byrory

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